How To Fix an “HP Officejet Scanner Failure” Error Message?

HP Officejet scanner offers multiple functions in one compact device, act as a printer, fax machine, copy machine and digital scanner. HP Officejet Scanner is top-notched with advanced settings and functionality, but still it exhibits some technical issues while scanning. To know more about scanner and its problems, you need to contact at HP Scanner Customer Support Number, where you will be attended by the experienced technicians at a toll-free call.

how-to-fix-an-“hp-officejet-scanner-failure”-error-message?

While accessing the functioning of scanner or while scanning, or even during its warm-up exercises right after you turn it on, you might encounter the error "Scanner Failure, Power Off and On" show up on the printer's display screen. Here are specific resolutions steps that can help you to overcome the problem-

  • ·        Firstly place a color document face-down on the scanning glass and close the lid. The you need to press the "Start Color Copy" button, then lift the lid slightly during the scan to see if the scanner's light is working or not
  • ·        Try to plug scanner machine  directly into an electrical outlet if you see the same error again then simply power cycle the printer by unplugging the power cord with the printer turned off, wait for few seconds, then plugging the power cord back into the printer and turning the printer on
  • ·        After this do a semi-full reset on the printer by unplugging the power cord from the printer. Hold the "#" and "6" buttons on the control panel down while you plug the power cord back into the printer


If you encounter the same problem again, then you should directly call at HP Scanner Tech Support Phone Number to have instant support by the professionals and engineers who are always ready to cater their customer with real time solutions. It is also advisable to dial (1-877-213-5868) helpline support number for further help and guidance by the expertise. The number is available 24/7 round the clock so that the service providers can instantly respond to your call and resolve your problem with HP scanner.
Location: 8500 Beverly Blvd, Los Angeles, CA 90048, USA

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